Privacy Policy
Last Updated: January 16, 2026
1. Introduction
Global API Gateway ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API platform and services.
2. Information We Collect
2.1 Account Information
When you register for an account, we collect:
- Email address
- Name (if provided)
- OAuth provider information (if using OAuth login)
- Account credentials and authentication tokens
2.2 Payment Information
When you purchase credits, we collect:
- Payment information processed securely through Stripe
- Billing address (if required)
- Transaction history and credit purchase records
We do not store your full credit card details. All payment processing is handled by Stripe, a PCI-compliant payment processor.
2.3 API Usage Information
We collect information about your API usage, including:
- API requests made (endpoint, timestamp, response status)
- Credits consumed per request
- API keys used for authentication
- Usage patterns and statistics
We do not store the actual data you query through our APIs (e.g., phone numbers, search terms) beyond what is necessary for service operation and billing.
2.4 Technical Information
We automatically collect certain technical information, including:
- IP address
- Browser type and version
- Device information
- Log files and error reports
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process transactions and manage your account
- Authenticate your identity and authorize API access
- Track credit usage and billing
- Monitor API usage for security and abuse prevention
- Respond to your inquiries and provide customer support
- Send important service-related communications
- Comply with legal obligations and enforce our Terms of Service
- Analyze usage patterns to improve service performance
4. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
4.1 Service Providers
We may share information with trusted third-party service providers who assist us in operating our Service, including:
- Payment processors (Stripe) for transaction processing
- Cloud hosting providers for infrastructure
- Analytics services for usage analysis
These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
4.2 Legal Requirements
We may disclose your information if required by law or in response to valid legal requests, such as:
- Court orders or subpoenas
- Government investigations
- Protection of our rights, property, or safety
- Prevention of fraud or security threats
4.3 Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
5. Data Security
We implement appropriate technical and organizational security measures to protect your information, including:
- Encryption of data in transit (HTTPS/TLS)
- Secure storage of authentication credentials
- Regular security audits and updates
- Access controls and authentication requirements
- Monitoring for security threats and vulnerabilities
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.
6. Data Retention
We retain your information for as long as necessary to:
- Provide our Service to you
- Comply with legal obligations
- Resolve disputes and enforce agreements
- Maintain accurate billing and transaction records
When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal or legitimate business purposes.
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your account and personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications (service-related emails may still be sent)
To exercise these rights, please contact us using the information provided in Section 10.
8. Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Maintain your session and authentication state
- Remember your preferences
- Analyze service usage and performance
- Provide personalized experiences
You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our Service.
9. Third-Party Links
Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.
10. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. By using our Service, you consent to such transfers.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by:
- Posting the updated policy on our website
- Sending an email notification to your registered email address
- Displaying a notice on our Service
Your continued use of the Service after such changes constitutes acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
- Email: service@opendata-api.com
- Telegram: @opendataapi